Senior Specialist, Distribution Operations, DTC

About this task

Wherever you are in the amazing world of Disney, you are contributing to the stories of our iconic brands, recognized by audiences everywhere for entertainment, information and inspiration. Innovation, imagination and inclusion are at the core of Disney, defining the experience that we deliver as well as providing the foundation of our success. The scope of our business, combined with global growth and collaboration result in an inclusive employee experience characterized by continuous learning, development and achievement.

About The Role & Team
The Senior Specialist will be responsible for managing end-to-end operational workflows for live sports streaming from Korea to international broadcast hubs (such as ESPN Bristol, USA), ensuring the seamless launch and execution of live events on the Disney+ app. This role focuses on overall transmission scheduling, vendor and stakeholder coordination, workflow management, and maintaining operational standards. Additionally, this role will provide operational support for SVOD (Subscription Video on Demand) Korean content packaging, localization, and delivery for Disney+ Korea. Deep engineering specialization is not required; a solid background in media/streaming workflows, strong operational capability, and clear communication skills are essential.

What You Will Do
Secondary Responsibilities

Live Transmission Workflow & Scheduling: Coordinate and manage end[1]to-end operational workflows for live sports content (MLB, KeSPA, NBA, etc.) transmitted from Korea to ESPN US hubs, including schedule management, feed testing, and live event monitoring.
Stakeholder & Partner Liaison: Serve as the key operational point of contact between Korean content providers and overseas transmission teams, facilitating clear communication regarding operational schedules, requirements, and standard operating procedures (SOPs).
Vendor & Workflow Management: Oversee live transmission tests and operational readiness; manage partner onboarding, compliance with operational guidelines, and issue escalation during live events.
Branding & Commercial Integration: Coordinate the insertion of commercials, slates, bumpers, and branding during live feeds in collaboration with internal cross-functional teams (e.g., Marketing, Legal).
Process Documentation & Quality Control: Maintain up-to-date SOPs, operational logs, issue tracking records, and event schedules while supporting partner self-sufficiency to streamline ongoing operations.

Secondary Responsibilities (SVOD Operation Support)

SVOD Content Delivery Support: Assist with the packaging, localization (subtitling/dubbing), and delivery of Korean SVOD content for Disney+ Korea.
Asset & Vendor Coordination: Collaborate with internal teams and external distributors/licensors for content asset acquisition, processing, and status tracking.
Administrative Operations: Support purchase order generation, vendor invoice processing, asset tracking, and metadata updates in coordination with library and production teams.

Required Qualifications & Skills

Experience: Minimum 3 years of professional experience in media, TV broadcasting, OTT, or live content streaming operations.
Solid understanding of digital media delivery workflows and live streaming operations.
Familiarity with content localization, video asset delivery, and SVOD workflows.
Demonstrated experience in vendor management, client servicing, and collaborative problem-solving under tight timelines.
Education: Bachelor’s degree or equivalent practical experience preferred.
Bilingual Proficiency: Excellent oral and written communication skills in both Korean and English.
Clear & Timely Communication: Proven ability to convey operational updates and timelines clearly across internal teams and external partners.
Interpersonal & Stakeholder Skills: Strong capability to build and maintain effective working relationships across global and local teams.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse and inclusive workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.