MES Operations and Maintenance Manager – Optical Products

About this task

Responsibilities:
1. System stability and operations management:
- Handle daily operations, performance tuning, and rapid troubleshooting for the MES and peripheral IT systems supporting optical module production lines, ensuring continuous 24-hour production.
- Manage access permissions for MES organizational structures, employee roles, and process accounts to protect production data and recipes.
- Establish and revise MES operations policies, emergency response procedures, including manual order-entry contingency plans for system outages, and technical documentation.
2. Product process routing management:
- Configure and maintain factory models, product BOMs, and routings in the MES according to optical module manufacturing processes such as die bonding, wire bonding, alignment, fusion splicing, testing, and aging.
- Configure serial-number barcode rules and enable batch traceability for critical materials such as optical chips, TO-CAN components, and lenses.
3. Automation integration and interface management:
- Lead or support the integration of automated placement machines, high-precision DB/WB equipment, coupling, testing, assembly, dispensing and curing equipment, ovens, and automated optoelectronic test systems with the MES.
- Work with SCADA/EAP systems via Web API, SECS/GEM, and related protocols to collect core optoelectronic performance data in real time, including output power, extinction ratio, and bit error rate.
4. Requirements analysis and report development:
- Coordinate with production, quality, and process teams to collect, analyze, and review enhancement requirements and produce technical implementation plans.
- Lead the delivery of visual dashboards and reports covering key indicators such as OEE, first-pass yield, and defective WIP accumulation.
5. Smart-manufacturing digital-twin management:
- Coordinate control-room management and the implementation of LOT and BI business analytics.
- Coordinate equipment modeling, equipment data acquisition, and data visualization.
6. Team and supplier management:
- Manage work allocation, performance evaluations, skills training, and talent-pipeline development for the MES operations team.
- Coordinate with MES software vendors and implementation providers and follow up on project delivery schedules and after-sales operations quality.
Requirements:
1. Bachelor's degree or above in computer science, software engineering, automation, electronic information, mechatronics, or a related field.
2. 10–20 years of MES operations or implementation experience in manufacturing, including at least 10 years of operations-team or project-management experience.
3. Experience in optical communications, optical modules, semiconductor/chip packaging and testing, or high-end 3C electronics is preferred.
4. Strong command of MES business functions, including production scheduling, WIP management, quality traceability, equipment management, and material error prevention.
5. Proficiency with Oracle, SQL Server, or PostgreSQL; ability to write complex SQL statements and stored procedures and optimize high-volume reporting queries.
6. Familiarity with industrial communication protocols such as TCP/IP, Modbus, OPC UA, MQTT, and preferably SECS/GEM.
7. Familiarity with at least one development language, such as Java or C#/.NET. Experience with MES products such as Camstar, Siemens Opcenter, Rockwell FTPC, or proprietary MES frameworks is preferred.
8. Strong analytical, problem-solving, pressure-management, cross-functional communication, and incident-response capabilities.
9. Ability to produce standardized operations logs, system configuration manuals, and emergency response guides.
10. Experience with smart manufacturing, MES, QMS, WMS, IoT, unmanned factories, lighthouse factories, or lights-out factories.
11. English must be suitable for daily communication, including receiving customers and supporting audits and visits.
Work location: Based in Vietnam on a long-term assignment while overseeing Dongguan operations. Working languages include Chinese and English.

岗位职责：
1. 系统稳定性与运维管理：
- 负责光模块产线MES系统及外围IT系统的日常运维、性能调优和故障快速排查，确保产线24小时持续运行。
- 管理MES组织架构、员工岗位及工序账号的访问权限，保障生产数据与配方安全。
- 制定并修订MES运维管理制度、应急响应流程，包括系统宕机时的手动落单预案，以及相关技术文档。
2. 产品工艺途程管理：
- 根据光模块生产工艺，如贴片、键合、调芯、熔接、测试和老化，在MES中配置并维护工厂模型、产品BOM及工艺路线。
- 配置序列号条码规则，实现光芯片、TO-CAN、Lens等关键物料的批次追溯。
3. 自动化集成与接口管理：
- 主导或配合自动化贴片机、高精度DB/WB设备、耦合设备、测试设备、组装点胶设备、固化炉、烤箱及自动化光电测试台与MES系统的集成。
- 通过Web API、SECS/GEM等协议配合SCADA/EAP系统，实时采集输出功率、消光比、误码率等核心光电性能数据。
4. 需求分析与报表开发：
- 对接生产、品质及工艺部门，收集、分析和评审增补需求，输出技术实施方案。
- 主导交付可视化看板和报表，呈现OEE、一次直通率及不良品WIP堆积等关键指标。
5. 智能制造数字孪生管理：
- 协调中控室管理及LOT、BI业务分析的落地。
- 协调设备建模、设备数据采集及数据展示建设。
6. 团队与供应商管理：
- 负责MES运维团队的工作分配、绩效考核、技能培训及梯队建设。
- 对接MES软件产品供应商或实施厂商，跟进项目交付进度及售后运维质量。
任职要求：
1. 本科及以上学历，计算机、软件工程、自动化、电子信息、机电一体化等相关专业。
2. 具有10至20年制造业MES运维或实施经验，其中至少10年运维团队管理或项目管理经验。
3. 具有光通信、光模块、半导体或芯片封装测试、高端3C电子行业经验者优先。
4. 熟练掌握生产调度、在制品管理、质量追溯、设备管理和物料防错等MES核心功能。
5. 熟练使用Oracle、SQL Server或PostgreSQL，能够编写复杂SQL语句和存储过程，并具备大数据量报表查询优化能力。
6. 熟悉TCP/IP、Modbus、OPC UA、MQTT等工业通信协议，熟悉SECS/GEM者优先。
7. 熟悉Java或C#/.NET等至少一种开发语言；熟悉Camstar、Siemens Opcenter、Rockwell FTPC或自研MES框架者优先。
8. 具备较强的业务逻辑分析、抗压、跨部门沟通及突发故障处置能力。
9. 具备规范编写运维日志、系统配置说明书和应急响应指南的能力。
10. 具有智能制造、MES、QMS、WMS、IoT、无人工厂、灯塔工厂或黑灯工厂相关经验。
11. 英语能够作为日常交流语言，可用于客户接待、审核及参观活动。
工作地点：长期驻越南，同时监管东莞业务。工作语言包括中文和英语。