IT & Digitalization Manager

About this task

Responsibilities
1. Lead the strategic planning, implementation, and iterative optimization of digital initiatives for overseas automotive operations. Develop localized digital roadmaps for passenger vehicle sales, dealer operations, marketing, and related business scenarios to support business expansion.
2. Oversee the full lifecycle of overseas digital systems, including dealer management systems, digital marketing platforms, customer relationship management systems, and in-vehicle digital supporting systems. Lead requirements gathering, solution design, implementation, testing, launch, maintenance, and optimization.
3. Coordinate headquarters, overseas business units, technical development teams, and operations teams across departments and regions. Manage project schedules, resource allocation, and issue resolution to ensure stable and efficient system operation.
4. Analyze overseas automotive market data, system usage data, and customer and dealer behavior. Produce analytical reports to support business decisions, process optimization, efficiency improvements, and revenue growth.
5. Establish standardized overseas IT and digitalization frameworks, streamline digital business processes, optimize system functions and operating models, and resolve localization-related digital challenges.
6. Monitor automotive digitalization trends and competitors' digital strategies. Address the collaboration needs of multiple brands and continuously improve digital products and operating strategies.
7. Manage IT compliance, data security, and adaptation to local digital policies in overseas regions, ensuring that systems and business operations comply with local regulations and internal management standards.

Requirements
1. At least three years of experience in overseas automotive IT, digital operations, or systems project management. Familiarity with overseas vehicle sales, dealer operations, and marketing processes is required; experience delivering overseas digital projects for an automaker is preferred.
2. Strong digital project management skills and familiarity with the architecture and operation of automotive CRM, DMS, digital marketing platforms, and other core systems. Ability to independently drive overseas digital projects through implementation and iterative improvement.
3. Excellent cross-regional and cross-functional communication and coordination skills, with the ability to work effectively with headquarters and local overseas teams.
4. Strong teamwork and management capabilities, adaptability to multicultural working environments, and the ability to coordinate teams and resolve daily business and system issues.
5. Strong self-learning and problem-review capabilities, with the ability to follow automotive digitalization and intelligent technology trends and continuously improve processes and digital solutions.
6. Basic data analysis skills and the ability to identify operational pain points and opportunities through data.
7. Good written and spoken business English and the ability to undertake a long-term overseas assignment.
8. Potential assignment destinations include the Netherlands and Singapore. English is the working language.

岗位职责
1. 负责车企海外区域数字化业务的整体战略规划、方案落地及迭代优化，结合海外乘用车销售、经销商运营、市场推广等业务场景，制定适配本地化的数字化发展路径，支撑海外整车业务规模化拓展。
2. 统筹海外数字化系统全生命周期建设，包括经销商管理系统、海外营销数字化平台、客户CRM系统和车载数字化配套系统等，主导需求调研、方案设计、落地实施、测试上线及后期运维优化。
3. 协调国内总部、海外区域业务团队、技术开发团队和运维团队，推进跨部门、跨区域数字化项目落地，统筹项目进度、资源调配及问题攻坚，保障系统稳定高效运行。
4. 分析海外汽车市场运营数据、系统使用数据以及用户和经销商行为数据，输出数据分析报告，为业务决策、流程优化、效率提升和业绩增长提供数据支持。
5. 负责海外IT数字化体系的标准化建设，梳理海外业务数字化流程，优化系统功能与运营模式，解决本地化运营中的数字化问题，提升整体运营效率和数字化赋能能力。
6. 跟进海外汽车行业数字化趋势及竞品布局，结合多品牌海外协同需求，持续优化数字化产品与运营策略。
7. 负责海外区域IT合规、数据安全及本地化数字政策适配，确保数字化系统和业务运营符合当地法规及内部管理规范。

任职要求
1. 具备3年以上汽车行业海外IT、数字化运营或系统项目管理经验，熟悉车企海外销售、经销商运营及市场运维全业务流程；有整车厂海外数字化项目落地经验者优先。
2. 具备扎实的数字化项目统筹能力，熟悉车企CRM、DMS、营销数字化平台等核心系统的搭建与运维逻辑，能够独立推进海外数字化项目落地和迭代优化。
3. 具备优秀的跨区域、跨部门沟通协调能力，能够高效对接国内总部与海外本地团队并推进项目落地。
4. 具备良好的团队协作与管理能力，能够适应海外多元化工作环境，统筹团队数字化工作并协调解决日常业务和系统问题。
5. 具备较强的自主学习和问题复盘能力，能够跟进汽车行业数字化、智能化发展趋势，持续优化工作流程与数字化方案。
6. 具备基础数据分析能力，能够通过数据发现业务痛点并识别运营机会。
7. 具备良好的英文读写和商务沟通能力，能够适应长期驻外工作。
8. 可能的驻外国家包括荷兰和新加坡，工作语言为英语。