Customer Factory Audit and Follow-up Project Manager

About this task

Role Overview
Coordinate the complete IKEA IWAY factory audit process, including pre-audit preparation, onsite audit support, corrective-action closure for non-conformities, and ongoing compliance maintenance. Ensure the factory passes the audit, obtains production approval, and maintains a long-term working relationship.

Responsibilities
1. Factory Audit Coordination and Internal Pre-audit
Establish a cross-functional IWAY task force covering HSE, procurement, production, engineering, packaging, logistics, and other relevant functions, and define each function's responsibilities.
Conduct gap assessments and internal pre-audits against IWAY standards. Correct potential non-conformities in advance and ensure that audit documents are complete and key personnel are available.

2. Onsite Audit Coordination
Serve as the primary contact for the IKEA audit. Coordinate site inspections, document reviews, employee interviews, and other audit activities to ensure a smooth process, and obtain the written audit report promptly.

3. Corrective Actions and Closure
Prepare a written corrective action plan within two weeks after the audit, specifying actions, responsible persons, and timelines.
Drive corrective measures such as ventilation system upgrades, HSE specialist staffing, and layout adjustments. Coordinate resources to resolve budget and schedule issues until all findings are verified and closed and production approval is obtained.

4. Ongoing Compliance and System Development
Update the regulatory register every three months, organize an internal audit every 12 months, and deliver IWAY training to all employees.
Communicate IWAY requirements to tier-one suppliers and monitor their implementation.

5. Cross-functional Coordination and Management Reporting
Coordinate resources across engineering, production, procurement, finance, and other departments to implement management decisions. Regularly report risks and progress to management and ensure the project advances on schedule.

Compensation and Work Arrangement
Salary: 15-25K. Full-time onsite assignment in Morocco for approximately one year. Working language: English.

岗位概述
统筹宜家IWAY验厂全流程，包括审核前准备、现场应审、不符合项整改闭环及持续合规维护，确保工厂通过审核、获得生产许可并建立长期合作关系。

岗位职责
1. 验厂统筹与内部预审
组建跨部门IWAY专项小组，涵盖HSE、采购、生产、工程、包装、物流等职能，明确各板块责任。
对照IWAY标准进行差距评估与预审，提前整改潜在不符合项，确保审核文件齐全、关键人员在岗。

2. 审核现场全程对接
作为宜家审核主要对接人，协调现场巡查、文件审查、员工访谈等各环节，确保审核顺畅进行，并及时获取书面审核报告。

3. 主导不符合项整改与闭环
审核后两周内制定书面整改计划，明确措施、责任人及时间表。
推动落实通风系统升级、HSE专员配置、布局调整等整改措施，协调资源解决预算和进度问题，直至验收关闭并获得生产批准。

4. 持续合规与体系建设
每3个月更新法规清单，每12个月组织一次内部审核，并开展IWAY全员培训。
将IWAY要求传达至一级供应商，并监督其执行。

5. 跨部门协调与管理层汇报
协调工程、生产、采购、财务等部门资源，推动管理决策落地；定期向管理层汇报风险与进展，确保项目按时推进。

薪资及工作安排
薪资为15-25K。工作地点为摩洛哥，全职线下驻外，驻外时长约1年；工作语言为英语。