Senior Technical Writer

About this task

Senior Technical Writer

Responsibilities:
- Research and analyze documentation requirements, create documentation plans, and write and edit technical materials for users with varying levels of technical knowledge.
- Author and publish content with DITA XML-based tools; estimate documentation work, assess risks and resolve project issues.
- Improve content quality, usability and team processes; contribute to strategy discussions and mentor junior and intermediate writers.
- Apply information architecture methods and adapt writing style and minimalist principles to project requirements.
- Work independently across telecommunications, networking, cloud and software-development topics, using Agile and Waterfall development practices.

Requirements:
- At least seven years of experience with DITA XML authoring and publishing tools, networking technologies and Agile methodology.
- Strong technical aptitude for IT networking and software-development concepts; cloud experience is an asset.
- Excellent written and spoken communication skills.

Benefits and work arrangements:
- Health insurance, an employee wellness program, recognition and incentive programs, and holiday, parental, birthday, bereavement and personal leave.
- Growth and learning opportunities, remote work opportunities and an immigration program supporting eligible employees moving to Canada.