Customer Service Representative / Project Manager – Translation Services

About this task

Responsibilities:
- Organize and coordinate translation, interpreting, and other language-service projects, ensuring smooth day-to-day delivery.
- Coordinate with customers, translators, interpreters, suppliers, and internal teams; support contract reviews and project negotiations.
- Manage project finances and serve as a knowledgeable point of contact throughout project delivery.

Requirements:
- Native-level German and/or very good German and English, with strong skills in one or two additional languages.
- Training as a foreign-language correspondent or a degree in translation.
- Customer service, project management, or commercial experience is an advantage.
- Good MS Office and email skills; familiarity with translation memory systems is an advantage.
- Strong teamwork, organization, flexibility, accountability, and independent working skills.