Localization Quality Coordinator

About this task

Lead quality analysis, program coordination, and process improvement for assigned projects. Own client reporting and support the Project Managers.

Responsibilities:
- Build quality dashboards and summarize throughput, accuracy, error categories, and trends.
- Sample work, check adherence to guidelines, categorize defects, and track corrective actions through retesting and closure.
- Coordinate training, maintain version-controlled guidelines and procedures, and prepare client-ready reports.
- Coordinate reporting and audit inputs with project management and operations teams; manage QA tool access and support vendor documentation.

Requirements:
- 3–7 years of experience in operations or quality coordination, linguistic quality review, or data analysis.
- Bachelor’s degree in linguistics or a related field preferred; relevant quality, operations, business, or data experience is also considered.
- Strong organization, attention to detail, and clear communication.