Interpreter (OPI & VRI - Medical)

About this task

Medical interpreters are sought as independent contractors to provide over-the-phone interpreting (on-demand and pre-scheduled) and video remote interpreting (pre-scheduled), including assignments for South Dakota DHS/LTSS offices. This is a 100% remote position. Applicants must live in the United States.

Languages in demand: Spanish, Amharic, Chinese (Mandarin), Dakota, German, Karen, Lakota, Nakota, Nepali, Serbian, Somali, Tagalog and Vietnamese. Other language speakers may qualify if they meet all minimum requirements.

Responsibilities:
- Interpret between state government representatives and non-English speakers.
- Convey concepts and meanings accurately, using appropriate grammar, clarity, tone, enunciation and polite expression.
- Provide a high level of customer service, follow speakers' direction, request clarification professionally and manage conversation flow.
- Avoid side conversations and disagreements with customers or Limited English Proficient speakers.
- Follow applicable ethics, professional standards, data-security protocols and personal-information protection requirements.

Minimum requirements:
- Certified Medical Interpreter designation from NBCMI or equivalent credentials from another qualifying organization, such as a state Department of Health.
- At least two years of professional OPI and VRI interpreting experience.
- Two references who can confirm professional experience as a medical interpreter.
- Fluency in English and the target language.
- At least 18 years old and a high school diploma.
- Agreement to a criminal history background check and completion of training in data security and personal-information protection.

Desired skills:
- Professional appearance, polite demeanor and punctuality.