Portuguese (Brazil) Content Operations Specialist - US (Remote)

About this task

Responsibilities:
- Execute and optimize daily and advanced content curation tasks across written publications and audio content.
- Report bugs and errors through internal database systems.
- Manage escalations involving metadata, content integrity, and platform quality.
- Prioritize tasks, balance workloads across a distributed team, and maintain coverage.
- Develop standard operating procedures, workflow guides, and training materials.
- Identify process gaps and implement improvements to reduce errors and increase efficiency.

Requirements:
- Native-level or fully bilingual fluency in Brazilian Portuguese and English.
- Ability to work remotely from the United States in a secure environment.
- Strong organization, attention to detail, problem-solving, and time-management skills.
- Proficiency with Microsoft Office and common web browsers.
- Ability to work with potentially sensitive or offensive content.