Transcription Quality Assurance (QA) Reviewer

About this task

This is a remote position.

Responsibilities:
- Proofread 100% of each assigned transcript for errors, omissions, and formatting deviations before delivery.
- Conduct line-by-line audits while listening to the source recording to verify transcript accuracy.
- Check speaker labels, bracketed notation, procedural notation, numeral rules, and Oral Decision non-verbatim conventions against the applicable style guide.
- Verify document properties, bookmarks, and template compliance with the DOJ Case Hearing Template.
- Return transcripts with clear corrective feedback and re-review corrected transcripts before final sign-off.
- Escalate recurring quality issues and unresolved style or policy questions to the Project Manager.
- Meet weekly turnaround deadlines and work exclusively within the approved Azure Virtual Desktop environment.

Requirements:
- AAERT certification or at least one year of experience transcribing or proofreading digital audio recordings of courtroom or other fast-paced, multi-party legal proceedings.
- Ability to use transcription and audio-review software for multi-speaker and overlapping audio.
- Strong attention to detail and ability to follow detailed, version-controlled style and formatting rules.
- Ability to manage multiple cases, meet deadlines, and maintain organized review records.
- Direct, professional, and constructive communication skills.